Can You Trust That Headline?


Chapter 1: Psychological Science

Learning Outcomes

  • Analyze how media framing influences public perception of psychological issues during a health crisis
  • Evaluate the role of psychological professionals versus other experts in shaping media narratives
  • Identify key psychological themes and coping strategies presented in media coverage of the COVID-19 pandemic

Key Terms

clinical or case study
observational research study focusing on one or a few people
confirmation bias
tendency to focus on information that supports our beliefs while ignoring or failing to seek contradictory evidence
counseling psychology
area of psychology that focuses on improving emotional, social, vocational, and other aspects of the lives of psychologically healthy individuals
empirical
grounded in objective, tangible evidence that can be observed time and time again, regardless of who is observing
psychology
scientific study of the mind and behavior

Anxiety in Confinement

In March of 2020, as the world began to shut down, 19-year-old Sofia found herself glued to the news. Living in Madrid, Spain, she watched as headlines shifted from infection rates to stories about fear, isolation, and mental health. One article featured a psychologist explaining how confinement could lead to anxiety and depression, especially among youth. Another offered breathing exercises and meditation tips.

A picture of a person meditating

Sofia's younger brother, Mateo, struggled with the sudden closure of his school. Their parents, both working remotely, tried to maintain a routine, but tensions rose. The media became their guide, sometimes offering comfort and sometimes triggering panic. Sofia noticed that she was drawn to stories that matched her worries and skipped ones that felt more optimistic. This pattern reflected confirmation bias, a tendency to focus on information that supports existing beliefs while ignoring contradictory evidence.

Across the ocean in New York, college freshman Jamal read a different kind of story. His local news focused on rising alcohol sales and the mental toll on health care workers. Psychologists were quoted warning about burnout and suicide risk. Jamal, who had just lost his part-time job, felt overwhelmed and uncertain. He began journaling about his thoughts and reactions, creating a personal record that resembled a clinical or case study. It helped him observe his own behavior and emotional shifts over time.

In both cities, and in many others, the media played a powerful role in shaping how people understood and responded to the psychological challenges of the pandemic.

1. On Your Own

What is "media framing" in the context of psychology and public health? Select the best answer.

The Influential News

A picture of a person holding up two hands, one with a cluster of dollar signs above it and the other with a graphic of a brain

As Sofia continued following the headlines, she began to notice a pattern. The stories still focused on psychological risks like anxiety, depression, and domestic violence, but they rarely offered clear ways to cope. Articles described what people were feeling, yet few explained what they could do about it. Her parents eventually started turning off the news during dinner, hoping to create a calmer space at home.

Jamal noticed something similar. When psychologists were quoted, the articles often included suggestions for managing stress or seeking support. When the focus shifted to other experts, such as economists or educators, the stories leaned more toward social impacts and less on individual well-being. Over time, both Sofia and Jamal began to understand that the way information was presented shaped not only what they knew, but also how they felt about their own experiences. They were beginning to see how psychology, the scientific study of the mind and behavior, influenced their daily decisions and emotional responses.

2. On Your Own

Determine whether the following statement is true or false.

News articles that consulted journalists were more likely to promote behavioral change and access to mental health services.

Media Shaped by Lockdown

The level of government restrictions also shaped media content. During strict lockdowns, articles focused more on emotional distress, therapy access, and coping mechanisms. In contrast, topics like teleworking and panic buying were more common during partial restrictions.

Children and youth were a recurring focus, especially in European countries. Articles discussed how to explain the crisis to young people without causing fear and how to support their emotional development during isolation. Counseling psychology became more visible in these stories, offering guidance on how families could maintain emotional and social well-being despite the disruption.

3. On Your Own

Which of the following were common psychological themes in media coverage during the pandemic? Select the three that apply.

Missed Media Opportunities

For Sofia, the media often felt like a warning system without a guide. She could see the risks but struggled to find direction. Jamal felt similarly. He appreciated it when articles included mental health strategies, but those were not always easy to find. The voices of psychologists were present in some stories, but not nearly as often as they could have been.

A picture of two hands reaching out towards each other, with the sun shining behind them

Looking back, both Sofia and Jamal realized how much the framing of information had influenced their emotions and decisions. They also began to question which sources were grounded in empirical evidence and which were based on opinion or speculation. Understanding how media shapes public behavior is essential. Whether during a pandemic or another crisis, the way psychological information is communicated can affect how people cope, seek help, and support one another.

Explore the Concept

Check out this video about misleading headlines to learn how words can twist perception.

Reflect & Respond

Answer the following questions to reflect on key ideas from the case study. Remember to print your work before leaving this page!

  1. How did the media framing of psychological information during the COVID-19 pandemic influence public behavior and emotional responses?
  2. In what ways might the choice of expert (e.g., psychologist vs. economist) shape the message and impact of a news article?
  3. What rights should individuals have over their brain data?
  4. Reflect on your own experience during the pandemic. Did media coverage affect your mental health or behavior? If so, how?
  5. Why is it important for psychologists to be involved in public communication during a crisis? What challenges might they face in doing so?

References

Caicedo-Moreno, A., Correa-Chica, A., López-López, W., Castro-Abril, P., Barreto, I., & Rodriguez-Romero, J. D. (2022). The role of psychology in media during the COVID-19 pandemic: A cross-national study. Psychologica Belgica, 62(1), 136–151. https://doi.org/10.5334/pb.1054
This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0).

TED-Ed. (2019, May 21). Can you spot the problem with these headlines? (Level 1) - Jeff Leek & Lucy McGowan [Video]. YouTube. https://www.youtube.com/watch?v=w1CeRpfByG8

Photo Credits

insta_photos on Adobe Stock. "Healthy serene young woman meditating at home with eyes closed doing pilates breathing exercises, relaxing body and mind sitting on floor in living room. Mental health and meditation for no stress."

andranik123 on Adobe Stock. "Man holding brain and dollar signs."

New Africa on Adobe Stock. "Hiker helping friend outdoors at sunset. Help and support concept."